Absolutely. All of our websites are designed to be mobile-friendly, so your guests can view the details easily on their phones.

Yes, we can link to external RSVP platforms or registries, or embed forms directly on the site, depending on your setup.

Ideally, about 6–8 months before your wedding. You will likely need your website address for your invitations, so you should be thinking about the website around the same time as your invitations.

Yes, with our semi-custom website templates most of the colours within the template can be changed.

You can change the fonts, font colours, images, illustrations. You can move sections around or add/delete anything you don’t want, they are very customisable.

There’s no expiry. Once it's published, your site can stay live for as long as you need it, before and after the wedding.

Yes. You can add a password to keep your site private so only invited guests with the password can view it.

Yes, we offer an express “Website in 24 Hours” service (depending on availability). If you’re on a tight timeline, get in touch first and we’ll confirm next steps.

Yes, you'll be able to make changes anytime, even when its live.

It depends on the platform, but in most cases yes.

Due to the nature of digital items, we are unable to cancel or refund digital template orders.

If it is a custom order and you need to cancel please get in touch within 12 hours of placing your order.

Yes, but you’ll need a Canva Pro account to connect a custom domain (like www.samandjordan.com). You can either: buy a new domain directly through Canva (easy and automatic setup), or connect a domain you already own from another provider like GoDaddy or Google Domains.

If you don’t need a custom domain, your site will be published with a Canva branded link (like yourname.my.canva.site). There is no extra costs involved with this option. you just pay for the template and that’s it. Canva host and publish your website with no other costs or fees.

Yes, all templates can be edited in any language. You can replace the default text with your own wording in your preferred language.

Mon - Fri: 10am-6pm GMT

If you have any questions or run into any problems with your order, please get in touch and we will come back to you as soon as possible.

No, platforms like Zola, The Knot, or Joy don’t allow you to upload custom designs or Canva-built websites. They only let you use their built-in templates.